Welcome To Office Pro!!!

FREQUENTLY ASKED QUESTIONS


FREQUENTLY ASKED QUESTION

What is Office Pro?

Office Pro is a Professional Cloud-based Office Management Software that handles the daily operations,
tasks and projects of an enterprise owned privately, publicly or by the government.

What are the Features of Office Pro?

Office Pro has an array of features which is used in diverse units in the office place.These are grouped into the following.

  • Human Resource Management
  • Payroll
  • Inventory Management
  • Task and Project Management
  • Petty Cash Management
  • Time Management
  • Communication and Collaboration
  • Request Management
  • Report Management
  • Invoice Management
  • Memo
  • Query
  • Leave Request
Read more about the application on its webpage www.offcicepro247.com

How much does it Cost to Subscribe to the Software?

The software offer 4 different subscription plans starting with

  • Basic (Free) Plan
  • Knight Plan
  • Bishop Plan
  • King Plan.
Check the current subscription prices on www.offcicepro247.com
If you would like to subscribe to a demo or request for a customized software, please contact us at contact@officepro.com

I received an Office Pro email asking me to create an account. What does it mean?

If you have received an email asking you to create an Office Pro account,it means your enterprise has subscribed to the
software and has created an account for you on the software and asked you to join.

I am new to the Software. What do I do?

If you are new to this software, there are some things that you may find helpful.
Get a quick overview of the software through our Users’ Guide. This is available with the administrator.

Some Features are not functioning on my System.

Your enterprise might have subscribed to a version of the software that does not contain all the features. Contact your administrator for more information.

Login Problems

  • Check for typos or a wrong keyboard layout.
  • If you have forgotten your password, use the password recovery means by clicking “Forgot Password?” Enter your email address and click “Reset Password”.
    A password reset link will be forwarded to your email
  • If you still can’t login or didn’t see the password reset mail, contact your administrator.

I Would Like to Change my Password

To change password, go to the account profile (top right corner). Click “Update”. Input current password, enter and confirm the new password.

I need to replace the Administrator

The administrator is the original creator of the account under whose dashboard the software is subscribed and registered and who creates accounts for other users of the software.
If the administrator needs to be replaced and the account details cannot be recovered, contact us at contact@officepro.com
If a free plan is in use, you need to upgrade to a paid subscription for the administrator to be replaced.

I want to add other staff to the Office Pro Account

By default, only the administrator can add accounts. If there is any need to add an account, contact the administrator. For how to add accounts to the platform by the administrator, consult the Users’ Guide.

My colleague’s dashboard and features are different from mine.

This is because you are graded differently and assigned different accounts based on your position and department in the establishment.

What does it mean that Office Pro is a Cloud software?

It means that Office Pro is hosted online and can be accessed with any device connected to the internet from anywhere and at any time.
This is different and has advantages over Self Hosted Office Management software which can only be assessed at the establishment premises.

I would like to know about and communicate with the product designers

Office Pro is the licensed product of Emblic Technologies; a Nigerian based technological enterprise. Other than Office Pro, Emblic Technologies has other array of software products designed for problem solving many institution and establishments (private and public) the world over. For more information, email, call or visit


 info@emblictech.com
 +234 (0)813 718 9820

 www.emblictech.com

How does the attendance time work?

The attendance time allows staff to sign in to work at the resumption of duty